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Operators & AGENTS

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Support to Operators and Agents
 

Twelve years of Industry Expertise coupled with an inherent Relais & Chateaux service ethic, extensive localised knowledge and an immediate-response culture

 
Structuring, Logistics and Personalisation of Packages

Real-time travelling distances & time spent on the ground, the must-do’s / must-see’s en route to the next destination

Special interest itineraries i.a. birding specialists / historical / cultural & township
Logical extensions to pre-planned / pre-booked itineraries
Special / specific services or products sourced & provided for clients whilst travelling
 
Crisis Management Help Desk & Response Centre - a Single Point of Contact

Medical Emergencies
Missing luggage
Theft
 
Personalised Concierge Service

Privileged, Priority & Preferential Treatment driven, eliminating both queueing and the risk factor
 
Accommodation, Dining and Activity Recommendations and Reservations

Firsthand, localised knowledge of what’s hot and what’s not, where clients should stay, where they should dine and the best experiences for any given time constraints, eliminating costly experimentation and controlling the risk factor

 
Site Inspections

Available on the ground to do site inspections of (new, unfamiliar or upgraded) properties, Acuity's real-time, Seasonal knowledge allows for a full report-back & recommendation

 
Group Hosting - 5 star, Relais & Chateaux service ethic

A company with localised know-how and insight to the trade to accompany or to act as liaison and co-ordinator for your clients for the duration of their trip

 
Meet & Greet

A reputable, reliable company on the ground to offer a personal, 5 star welcome to clients on your behalf, relieving the transfer company of performing this sensitive and crucial function

 

ACUITY | Mobile: 083 288 5749 | Fax: 086 690 9739 | info@acuitytourism.com | www.acuitytourism.com